This article outlines three tips for using and maintaining video-based fleet safety equipment, focusing on using SmartDrive required standard equipment and procedures. The first tip is to use the SmartDrive monitoring report for equipment health, view, connectivity. Second is to notify manager or company maintenance group of de-adhesion/mounting separation so authorized replacement kit can be utilized. Third tip is to report issues with harnesses or camera connection and to use SmartDrive approved connection components and methods.
- Clients should utilize the SmartDrive provided monitoring reports for camera health, proper field of view, obstructed views, connectivity and event off load status. When necessary, clients should contact the company’s 24/7 Customer Service group for assistance on any issues.
- Vehicle operators should be responsible for notifying their manager or company maintenance group should any issue arise when message indicator lights are not displaying correctly, or if cameras suffer any de-adhesion or mounting separation.
- Any visible issue with harnesses or camera cables should be reported by the operator to maintenance, and should be checked at every opportunity during scheduled maintenance or repair.
“When necessary, clients should contact the company’s 24/7 Customer Service group for assistance on any issues.”