In today’s world of fleet management, business knowledge is imperative. The downside of this, however, is that few managers have backgrounds in vehicle maintenance. Some within the industry complain that managers’ lack of automotive background ultimately leads to poor decisions being made, costing money. The tension between business people and mechanics could be resolved through better communication between the two. As layers of bureaucracy are added, however, this becomes more difficult. For fleet management, the challenge remains of how to make incorporate modern business efficiencies without ignoring the insights of the mechanic on the ground level.
- What’s on paper does not always add up. For example, one manager insisted that having vehicles drop-shipped 50+ mikes away from their destination was cost-effective.
- In point of fact, more than twice the savings was spent on having drivers go to the drop point and return the vehicles to their ultimate destination.
- In this case, money saved on pre-inspection fees was eaten up by diving costs, in large part because a manager failed to view the big picture.
“And the way he sees it, this new blood hasn’t driven a net savings of time or money for the vehicles he manages.”